Tag Archives: Retail

Why Companies Stress Brand Promotion Over Customer Service

Why Companies Stress Brand Promotion Over Customer Service You can’t blame travel suppliers and companies for their myopia. For all too many years they’ve had a Pavlovian response to their brands: promote them, and get around to taking care of … Continue reading

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Can Shopkick Kick the Travel Industry Into Action?

Can Shopkick Kick the Travel Industry into Action? Imagine if a travel destination or property rewarded you for just visiting it, or just walking through the door of a hotel or B and B , or setting foot on an … Continue reading

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